Subject: ISI Document Solution
> 
> Dear lis-forum members:
> 
> The following message came by e-mail. I thought some of you and your clients
> may find it useful.
> 
> Subbiah Arunachalam
> 
> Contact:   Michelle Brown
> (215) 386-0100, ext. 1396
> E-mail: mbrown@isinet.com
> 
> 
> 
>           ISI(R) Launches New Full-Service Document Delivery
>                   Service: ISI Document Solution(TM)
> 
> 
> 
> Philadelphia, PA, USA - June 6, 1997 - The Institute for Scientific
> Information(R) (ISI) today announced that it has launched a new
> comprehensive document delivery service that will provide customers
> with full-text articles from virtually any publication within or
> outside of the ISI database. ISI Document Solution offers complete
> "one-stop-shopping" capabilities and extensive customer support to
> information specialists and end-users.
> 
> With ISI Document Solution, users can receive high quality
> documents with a fast turnaround - as soon as 30 minutes for many
> articles - due to ISI's use of stored image archives and scanned
> image technology. Customers can order documents via the World Wide
> Web, Internet e-mail, fax, or phone. Articles can be delivered by
> fax at no extra charge or by Federal Express(R).
> 
> "The new service is a direct result of our customers requesting
> that we broaden the scope of our document delivery coverage," said
> Ed McGettigan, Director of Marketing, Document Delivery Services,
> ISI. "We continue to offer on-site, full-text access to the ISI
> database and now, any publicly available document as well. ISI
> Document Solution allows us to considerably expand our market reach
> and provide enhanced service to both existing and new customers."
> 
> ISI Document Solution is built upon The Genuine Article(R) (TGA),
> the dependable document delivery service that ISI has provided for
> more than forty years. However, new partnerships have enabled ISI
> to increase the coverage it can provide to users who order
> full-text documents, while advanced scanning, imaging, and
> archiving technology make it possible for ISI to fulfill those
> orders more quickly.
> 
> ISI Document Solution incorporates these new capabilities while
> providing professional, centralized customer support. Included in
> its customer support services are order status updates and account
> balances; pricing information on copyright and processing fees;
> centralized copyright management, which includes all publisher
> payments and reporting; and comprehensive monthly or quarterly
> management reports that enable users to control costs and monitor
> usage.
> 
> The Institute for Scientific Information, headquartered in
> Philadelphia, Pennsylvania, USA, has been creating innovative
> information tools for the scientific community for more than forty
> years. Its extensive line of advanced research products, available
> in diverse media, provides fast, effective ways to search the
> world's journal literature.
> 
> In addition to its document delivery service, ISI produces
> comprehensive Citation Indexes such as the Science Citation
> Index(R); current awareness tools such as Current Contents(R); and
> a line of research tools for organic chemists that includes Index
> Chemicus(R) and the new ChemPrep(TM) reaction database.
> 
> For more information about ISI or its products, visit the ISI Web
> site at http://www.isinet.comnet, e-mail sales@isinet.com, or write,
> call, or fax:
> 
> Institute for Scientific Information
> 3501 Market Street
> Philadelphia, PA 19104 USA
> Telephone: 1-800-336-4474
> or +001-215-386-0100
> Fax: +001-215-386-2911
> 
> 
> 
>